Listening Ear is a telephone support service from Sefton Carers Centre and run by trained volunteers to provide a social befriending service to unpaid carers.

Many of the volunteers have been carers themselves and understand the impact caring can have on people’s physical and mental health.

Volunteers contact carers regularly to provide emotional support and listen impartially without judgement, as well as providing information on other services from Sefton Carers Centre.

Service users have said:

• “The listening ear service has been a valuable outlet for me to just talk about me”
• “I’ve found my caring role to be very lonely and isolating, the listening ear has been a highlight of my week”
• “I have built up a good friendship with the listening ear volunteer, they have been there through the good times and hard times of my caring role”

For more information about this service, visit Sefton Carers Centre website.

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