New support phone line launched during the coronavirus outbreak

Guide Dogs are providing answers and information for people with sight loss and their families during the coronavirus outbreak. They can help you identify ways to continue living actively, independently and well, refer you to their other services or help you access services by other providers.

Please call 0800 781 1444 between 9am-5pm Monday to Friday.

Guide Dogs has changed the way it provides services in response to social distancing, with every channel being used flexibly to give you choice and access to expertise and advice promptly.

For example, Guide Dogs staff can now arrange to contact you regularly by phone to provide individual support through the social isolation period.

To access this and other services available, please call 0800 781 1444  between 9am-5pm Monday to Friday or visit Guide Dogs website to find out more

Deafblind customers who use BSL should contact Guide Dogs via the webpage, clicking on the SignVideo logo on the right hand side, or through a SignVideo app. This connects you to a SignVideo interpreter who will then connect to the information line.

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